Frequently Asked Current Tenant Questions
Tenant Related
What do I do if my income or job changes?
Call our office at (540) 949-4900 and our agents will talk with you about your options.
What if I know I'm going to be late on paying my rent?
Call our office at (540) 949-4900 and we will make a note that it will be received late. There may be late fees applied.
How do I receive a copy of my lease?
PMV offers each tenant a secure 24/7 TENANT PORTAL where they can check on rent status, read their lease, submit maintenance requests, and more.
What are some of my rights as a tenant?
It is important that every renter knows their rights and PMV makes sure you know them. Check out the links below for more information.
- HUD's surrounding service and support animals. HUD's most recent notice.
- All prospective tenants in Virginia must have access to the Virginia Statement of Tenant Rights and Responsibilities.
- Department of Housing and Community Development Tenant Resources
How do I submit a maintenance request?
PMV offers each tenant a secure 24/7 TENANT PORTAL where they can submit maintenance requests and more.
How do I file a complaint on my neighbors?
PMV offers each tenant a secure 24/7 TENANT PORTAL where you can communicate with our office and advise our staff of the situation. We are dedicated to ensuring our tenants are safe and secure. If you have a complaint, please let our office know so we can remedy the situation.
Can I pay my rent online?
Yes. PMV offers each tenant a secure 24/7 TENANT PORTAL where they can pay their rent online, submit maintenance requests, and more.