Frequently Asked Current Tenant Questions
Tenant Related
Can I pay my rent online?
Yes. PMV offers each tenant a secure 24/7 TENANT PORTAL where they can pay their rent online, submit maintenance requests, and more.
What do I do if my income or job changes?
Call our office at (540) 949-4900 and our agents will talk with you about your options.
What if I know I'm going to be late on paying my rent?
Call our office at (540) 949-4900 and we will make a note that it will be received late. There may be late fees applied.
How do I receive a copy of my lease?
PMV offers each tenant a secure 24/7 TENANT PORTAL where they can check on rent status, read their lease, submit maintenance requests, and more.
What are some of my rights as a tenant?
It is important that every renter knows their rights and PMV makes sure you know them. Check out the links below for more information.
- HUD's surrounding service and support animals. HUD's most recent notice.
- All prospective tenants in Virginia must have access to the Virginia Statement of Tenant Rights and Responsibilities.
- Department of Housing and Community Development Tenant Resources
How do I submit a maintenance request?
PMV offers each tenant a secure 24/7 TENANT PORTAL where they can submit maintenance requests and more.
What if my job or income has changed?
Call our office at (540) 949-4900 and we will update your information.
Can I add a person to my lease?
Feel free to call our office at (540) 949-4900 and our agents will be happy to answer your questions. Please note that there will be additional fees to add a person(s) to your lease.
Can I add a pet to my lease?
If your lease allows pets, you may be able to add a pet to your existing lease. You will need prior approval from our office before bringing a new pet into your residence. If you do not, you run the risk of being assessed $250 fee for a lease violation. You will also need to pay any pet deposits and related fees before you have the animal on the property.
Feel free to call our office at (540) 949-4900 and we will be happy to answer your questions.